A Delta passenger finds their checked bag burned and items destroyed after the flight. The airline refuses to compensate for $4K damages.
A man named John Andre had a shocking experience after his recent flight with Delta Airlines.
When he arrived in Florida from Atlanta, he saw his checked bag on the carousel, but it was not what he expected.
His bag, which contained golf equipment worth $4,000, was burned and damaged.
The passenger flew from Atlanta to Florida.
On October 20, John Andre boarded a Delta flight in Atlanta, Georgia.
He was excited to return home to Florida after his trip.
Like many travelers, he checked in his bag, which held his expensive golf clubs.
He thought everything would be fine and that he would have his gear waiting for him when he landed.
However, when he reached the baggage area, he was horrified.
As his bag rolled down the carousel, he noticed it was charred and blackened.
The sight was shocking. John could hardly believe his eyes.
The expensive clubs he cherished were now scraped and ruined.
Delta passenger shocked to find his $4K checked bag was burned
According to an airline worker, the bag caught fire during the flight.
The worker explained that the bag might have been dragged along the ground before it ignited.
This caused the protective covering of the bag to wear away, which eventually led to sparks and flames.
John learned that such incidents can happen, but it was still hard for him to accept.
In disbelief, John exclaimed, “Oh my God, these are my clubs!”
He could not understand how this could happen to his belongings.
The damage was extensive, and he felt a deep sense of loss over his destroyed golf equipment.
“The freight guy said they dragged it.
“Of course, it wore through the protective covering, then they started to spark and then it caught everything on fire.”
John and his wife filed a claim but was denied
After seeing the damage, John and his wife decided to file a claim with Delta Airlines.
They sought reimbursement for the $4,000 worth of golf clubs that were now unusable.
John hoped that the airline would take responsibility for what happened.
Weeks passed, and John waited anxiously for a response.
However, Delta denied his claim, leaving him frustrated and upset.
He felt he had no choice but to push back against the airline. John was determined to get a fair resolution.
Delta apologized and agreed to pay the claim.
After some persistence, John received a phone call from Delta.
He was surprised when the airline apologized for the situation. They explained that they would cover the claim in full.
“We got a phone call from Delta and the miracle of miracles, they apologized and they’re going to pay the claim in full,” he said.
This was a relief for John, who had worried about how he would recover from the loss.
John stated, “The miracle of miracles… they’re going to pay the claim in full.”
He was grateful for the eventual resolution, but the experience left a lasting impression on him.