Tesla demands apology and $23K from Chinese customers after taking them to court over dispute

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Tesla is requiring Chinese customers to apologize to the company after legal action was taken, sparking controversy over the dispute.

Tesla, the electric car company owned by Elon Musk, has recently made headlines for its legal actions against customers in China.

The company has demanded apologies and compensation from customers who publicly criticized its vehicles in various court cases.

This has raised questions about consumer rights and corporate power.

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Image Credit: Getty

The case of Zhang Yazhou

One of the most notable cases involves Zhang Yazhou, a Tesla owner who claimed that the brakes on her Model 3 failed while her father was driving.

This incident led to a crash that injured several family members.

After the accident, Zhang took to social media to voice her concerns about the safety of her vehicle.

She claimed that Tesla was unresponsive when she requested data about her car’s performance before the crash.

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Zhang Yazhou claims Model 3 brakes failed, leading to crash injuries. Image Credit: AP

Zhang’s protests gained attention online.

She organized demonstrations, including parking her damaged car outside a Tesla store with a banner stating “Tesla brake failure.”

These actions drew significant media coverage, but they also led to her detention for five days by local authorities.

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Image Credit: AP

Tesla demands apology and $23K from Chinese customers after taking them to court over dispute

In response to Zhang’s allegations, Tesla decided to take legal action against her.

The company sued her for defamation, claiming that her public statements harmed its reputation.

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Tesla won the case and ordered Zhang to pay $23,000 in damages.

Additionally, she was required to issue a public apology.

Zhang expressed her frustration with the ruling, stating, “I refuse to accept it. As a consumer, I have the right to comment and criticize.”

She argued that she intended to share her experience, not to damage Tesla’s image.

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Tesla sues Zhang Yazhou, demands $23K and public apology for defamation. Image Credit: Getty

The history of lawsuits of Tesla

Zhang’s case is not an isolated incident.

Reports indicate that Tesla has pursued similar legal actions against other customers in China.

Over the past four years, the company has filed at least 14 defamation cases, winning most of them.

Many of these lawsuits are against customers who have raised concerns about vehicle malfunctions or safety issues.

Tesla’s legal actions raise debates about balancing brand protection and consumer expression.

Critics argue that such actions may intimidate customers from speaking out about legitimate issues.

tesla demands apology and $23k from chinese customers after taking them to 17113
Tesla has filed numerous defamation lawsuits against customers in China. Image Credit: Getty

Social media reactions

Public reaction to Tesla’s legal maneuvers has been mixed.

Some individuals support the company’s right to protect its brand, while others view the lawsuits as a form of bullying.

Social media users have actively discussed the issue, with many expressing sympathy for customers like Zhang who feel wronged.

One user said: She’d sue the company quick enough. Quite right that they get an apology. She lied.

That type of lie could cost the company millions in bad PR. Justice served as far as im concerned.

The second user wrote: Lucky for her it was Tesla. Any other company would have slapped her with a MUCH larger defamation case for false claims.

The third user commented: That sounds like it is Elon Musk’s company is at fault for the car brakes stopped working.

Another user said: Tesla eventually released the crash data, showing that her father had been driving at around 120 km per hour and that the brakes had functioned correctly.

Someone added: Tesla eventually released the crash data, showing that her father had been driving at around 120 km per hour and that the brakes had functioned correctly.


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