Delta Airlines has introduced astringent new memo detailing appearance requirements for its flight attendants.
This sparked surprise with its specific guidelines about wearing underwear.
The memo outlines comprehensive standards that potential hires and current employees must follow.
Additionally, These standards are designed to maintain a polished and professional appearance.
Appearance requirements overview
While, Delta’s new two-page memo covers various aspects of grooming, attire, and personal presentation.
Among these requirements, one notable addition is the mandate that all flight attendants must wear ‘proper undergarments.’
Additionally, this new memo revealed that flight attendants must wear ‘proper undergarments,’ which ‘must not be visible’.
The memo provides detailed grooming guidelines, including natural hair colors and no visible tattoos. Image Credits: Getty for Delta Air Lines
“In the interest of transparency and clarity for all prospective candidates we are encouraging people to ‘dress for success’ and give a great first impression as they aspire to join the flight attendant ranks,” the spokesperson said.
This new rule aims to ensure a professional appearance while providing clarity for candidates.
Guidelines for hair and grooming
The memo specifies that hair must be kept in natural-looking colors, free from stark highlights or unnatural shades.
Additionaly, Long hair should be secured completely back and pinned up if it extends past the middle of the back.
Personal hygiene is emphasized, with restrictions on nail polish colors—no neon, glitter, or multi-color designs are allowed.
Additionally, tattoos must be covered, but bandages are not acceptable for this purpose.
Only one nose piercing is permitted, and earrings must be small, unobtrusive studs.
“Only a single nose piercing is permitted, and gold, silver, white pearl or clear diamond/diamond-like studs are the only ones allowed. No other body piercings can be visible. Only two earrings per ear are allowed — but no hoops. Earrings must not be larger than the size of a dime.”
Dress code and interview etiquette
Delta’s dress code for flight attendants requires professional attire that fits well.
Dresses and skirts must be at or below knee length.
Athletic shoes are prohibited; acceptable footwear includes closed-toe flats, heels, or slingbacks.
For male attendants, a tie is mandatory with a button-collared dress shirt.
During interviews, candidates must avoid using profanity, chewing gum, and using phones or earbuds.
Accommodation for religious beliefs
While, The memo also notes that Delta will accommodate specific dress or appearance requirements related to religious beliefs or practices.
“We will work with you to accommodate a specific manner of dress or physical appearance in
keeping with religious beliefs or practices unless it causes a safety hazard or other undue burden on the company,” the memo clarifies.
However, this is provided that such accommodations do not pose safety risks or undue burdens on the company.
Additionally, Delta’s new appearance guidelines aim to ensure that flight attendants present a consistent and professional image.
While the specific rule about underwear has drawn attention, the broader memo underscores Delta’s commitment to a polished customer service experience.
This focus on appearance aims to ensure that employees present a professional image to customers.