A DoorDash driver confronted a customer who falsely claimed they didn’t receive their food order, raising trust issues in delivery services.
Working as a DoorDash driver can be tough, especially when there are misunderstandings about deliveries.
Recently, a DoorDash driver faced a situation where a customer claimed they didn’t receive their food when it was actually right outside their door.
In a video shared on TikTok, the driver showed multiple bags of food placed in front of the customer’s door.
Despite the visible delivery, the customer insisted they hadn’t received their order.
This put the driver in a difficult position as such incidents could lead to penalties or even being blocked from the app.
The driver approached the customer and explained the situation, mentioning that they had already received a ‘violation’ on the app due to this issue.
The customer then claimed they were unaware of the delivery as they had been asleep.
The driver urged the customer to inform DoorDash that the order had indeed been delivered if asked again.
Many viewers of the video shared their thoughts.
Some questioned why the customer didn’t check their doorstep before reporting the missing delivery, emphasizing the importance of verifying such situations.
Others suggested better verification methods to prevent similar disputes in the future.
I’ve had a driver not knock or ring my bell but since the food showed delivered I opened my front door and it was there. Seems like a pretty easy concept but maybe I’m a maverick of ideas!! One user said.
People can walk past and swipe too, doesn’t mean the customer was lying, the second user commented.
Everytime I ordered something I always put Meet me cause I want them give it to me not by the door or anything make sure it me shoot I remember when I was working someone took my food I was so mad lol, the third user said.
I’ll never be upset at anyone stealing food. Obviously they need it more. Call DD get a refund or a redelivery. Sucks, but it is what it is, another wrote.
I have had them tell me it was delivered before they delivered. Wasn’t there, then it was! Someone wrote.
Another DoorDash driver recently faced criticism for eating a customer’s food due to the absence of a tip.
This incident sparked online discussions about tipping practices in the gig economy.
In a viral video shared on TikTok by user @sidehustleaddict, the driver was seen sitting in his car with the delivery bag in front of him.
Instead of completing the delivery, he expressed disappointment at the lack of a tip from the customer.
Making a humorous comment about non-tippers, he then proceeded to eat the food meant for the customer.
While some viewers found the video funny and relatable, others condemned the driver’s actions as unprofessional and unethical.
They argued that taking food that wasn’t his was unacceptable behavior.
Many delivery drivers rely on tips to supplement their income, given the often low base pay.
According to some drivers interviewed by Business Insider, a reasonable tip typically ranges from 15% to 20% of the total bill.
When customers choose not to tip, it directly impacts the earnings of these drivers, leading to frustration and disappointment.