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Guests experience unsettling Airbnb stay after being charging $937 in extra fees by owner 

Monday, 20/05/2024, 17:12 (GMT+7)

On social media, a TikToker user was stunned after being charged over $937 in extra fees due to bizarre notes left by the owner.

Joanna Anderson's Airbnb experience, shared on TikTok, has left viewers perplexed and sparked a flurry of wild theories.

The video documented her stay at an Airbnb property where the owner had left numerous notes around the house, leading to an unexpected and hefty bill.

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Guests faced an unsettling Airbnb stay due to a whopping $937 in extra fees imposed by the owner. Image Credits: TikTok/@getlostwebsite

If you're new to Airbnb, be aware that there have been instances of additional fees and charges for seemingly absurd reasons.

There have also been cases of overbearing owners with stringent rules. However, Joanna's experience takes the cake.

In the video that went viral on social media, a TikTok showed the noted owner.

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Joanna Anderson's TikTok video documenting her Airbnb ordeal garnered widespread attention and speculation. Image Credits: TikTok/@getlostwebsite

In the footage, Joanna showed her rented accommodation and the additional fees she incurred for using basic amenities.

Joanna revealed a series of handwritten notes from the owner, detailing charges for amenities such as WiFi, the pool table, TV, and laundry machine.

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The video showcased bizarre notes from the owner, detailing charges for basic amenities like WiFi and laundry. Image Credits: TikTok/@getlostwebsite

The note read: "WiFi is free on the first day of your stay but will be charged at £10.00 ($12.67) per day per device thereafter." 

Another note on the washing machine informed Joanna that each wash would cost £5.00 ($6.34), with no exceptions. 

Additionally, Joanna also revealed another note on the armchair.

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The video has the caption,£10 a day for wifi?!. Image Credits: TikTok/@getlostwebsite

The note requested that guests not sit on it. However, the reason behind this strange request was that it was claimed to be the favorite chair of the owner's deceased husband.

But it didn't end there. Another note declared the house 'vegan' and insisted that no meat or meat products be used in the microwave.

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The owner's peculiar requests, including not sitting on a specific chair and adhering to a vegan house, baffled viewers. Image Credits: TikTok/@getlostwebsite

Additionally, Joanna was charged exorbitantly after using the pool table twice and washing two loads of laundry after the owner spotted that everything had been put back in a different place.

Joanna attempted to shed light on the landlord's bizarre requests.

 In the footage, Joanna called the owner to clarify the breakdown of the charges, which led to an even more surprising revelation. 

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Joanna's attempt to clarify the charges with the owner led to further revelations, fueling the controversy. Image Credits: TikTok/@getlostwebsite

After the incident, Joanna and the owner agreed to address the matter with Airbnb, and Joanna could dispute the charges.

The video gained attention on social media and sparked debate.

In the comment selection, many suggested that Joanna contact the police and a lawyer, arguing that the owner's knowledge of Joanna's activities suggested surveillance.

One person said: No reason to get an Airbnb anymore. I’ll stay at my nice hotels, get treated with respect and no ridiculous rules. 

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On social media, many expressed reactions ranging from outrage to disillusionment with Airbnb. Image Credits: TikTok/@getlostwebsite

A second wrote: Airbnb was a great idea, but they need better oversight for issues like this and block those users from hosting, but they don’t.

While a third commented: One of many reasons that I will not use Airbnb or VRBO.

Someone else said: Airbnb are getting ridiculous. It was fun 10 years ago, now I'd rather stay at the hotel, instead of pay all kinds of fees and even do chores.

Another added: I'm so done with Airbnb and VRBO this is a perfect example. These people are in the hospitality business and they're inhospitable. Hotels will treat you correct for the same money. 

According to Airbnb's website, hosts are not allowed to collect additional fees outside of the platform unless they have explicit authorization from the company.

Joanna's experience serves as a reminder for guests to thoroughly understand the terms and conditions of their stay before booking.